Terms and Conditions
Terms & Conditions
Payments must accompany all bookings; this can be by credit card, debit card or by childcare vouchers.
The cut off for online bookings is 9am Friday for the following week (if you wish to book after this time you must contact the office)
All vouchers must be with Oxford Active by the first Monday after the last day of camp
Trips are non-refundable
If you need to make a change to your booking (within the same holiday season) please email firstname.lastname@example.org
14 days or more before the date you wish to change – free of charge
Less than 14 days before the date you wish to change- £10 admin fee per change
If you need to cancel a booking please email email@example.com
14 days or more notice before the date you wish to cancel – full refund less a £10 administration charge
Less than 14 days before the date you wish to cancel – with regret no refund (unless exceptional circumstances, which will be discretionary via the head office only)
First aid will be administered to the children in our care if required and the emergency services called if necessary. Please ensure all medical conditions are noted on your registration forms and any medication handed into reception on arrival.
Please note that for promotional material we sometimes take photographs of the children taking part in an activity. If you wish your child not to be photographed please notify a member of staff on reception.