Methods of payment; debit card, credit card (American Express not accepted) or childcare vouchers.
All vouchers must be with Oxford Active by the first Monday after the last day of camp.
Active Plus and off site trips are non-refundable
If you need to make a change to your booking (within the same holiday season) please email firstname.lastname@example.org.
14 days or more before the date you wish to change – free of charge.
Less than 14 days before the date you wish to change- £10 admin fee per change.
If you need to cancel a booking please email email@example.com.
14 days or more notice before the date you wish to cancel – full refund less a £10 administration charge.
Less than 14 days before the date you wish to cancel – with regret no refund (unless exceptional circumstances, which will be discretionary via the head office only).
First aid will be administered to children in our care if required, and emergency services called if necessary. Please ensure all medical conditions are noted on your registration forms and any medication handed into reception on arrival.
Please note that for promotional material we sometimes take photographs of the children taking part in an activity.
If you wish your child not to be photographed, please notify a member of staff at reception.
ONE TO ONE CARE
We do everything possible to cater for and make reasonable adjustments for all children in our care. Unfortunately, we cannot offer one-to-one care to children with additional needs as a standard service.